COVID-19 UPDATE: New Hours of Operation updated regularly READ HERE

COVID-19 Update - March 29th, 2020

NEW virtual phone appointments available to all patients

Say “hello” to your ConnectCare Family Doctor - now available by phone. In response to COVID-19 and to be able to provide family care especially to those unable to leave home, our family doctors are now available to all our patients by phone.

Book your phone appointment online today!

If you have any questions or suggestion, please contact us at feedback@connectcaremedical.com

Thank you and sincerely,
Your Physicians, Pharmacists and Staff at
ConnectCare Medical Clinic & Pharmacy

COVID-19 Update - March 22nd, 2020

Updated Hours of Operation

Please note that our hours of operation will be changing and updated regularly. These will be posted to our events calendar.

We also would like to kindly note:

  • Due to an increase in call volumes, we encourage you to contact us via our online contact form or online appointment form by visiting our website.
  • We are also sensitive to the needs of our staff who are caring for their families so we may be short staffed at times over the next while.

We want to thank you for your understanding, patience and cooperation as we continue to monitor this situation closely.

If you have any questions or suggestion, please contact us at feedback@connectcaremedical.com

Thank you and sincerely,
Your Physicians, Pharmacists and Staff at
ConnectCare Medical Clinic & Pharmacy

COVID-19 Update - March 16th, 2020

To All Our Patients & Visitors

With the growing concerns around COVID-19 (coronavirus), we would like to assure all our patients, visitors and staff that your safety and well-being is our top priority. We are continuing to do everything we can to provide you with a healthy and responsible environment by following the guidance of Alberta Health Services.

We also want to assure our patients that there have been no cases of illnesses related to COVID-19 reported at our clinics to date.  

While we continue to monitor the situation, and with an abundance of caution, we have implemented additional measures for your safety so that we can continue to provide you with quality medical care.

  1. All physicians and staff follow enhanced cleaning procedures before and after seeing patients
  2. Each patient room is cleaned and prepped after each use
  3. All common areas, tables and chairs are cleaned and sanitized daily
  4. All patients, staff and guests are pre-screened before entering common areas
  5. Hand sanitizers are available in waiting areas, patient rooms and washrooms
  6. Those who show symptoms or have recently travelled or have been contact with those that have travelled will be asked to follow Health Link 811 guidelines for pre-assessment before entering the clinic
  7. New safety measures to be added as we work closely with Alberta Health Services

We also would like to kindly note:

  • Due to an increase in call volumes, we encourage you to contact us via our online contact form or online appointment form by visiting our website.
  • We are also sensitive to the needs of our staff who are caring for their families so we may be short staffed at times over the next while.

We want to thank you for your understanding, patience and cooperation as we continue to monitor this situation closely.

If you have any questions or suggestion, please contact us at feedback@connectcaremedical.com

 

Thank you and sincerely,
Your Physicians, Pharmacists and Staff at
ConnectCare Medical Clinic & Pharmacy

Important & Frequently Asked Questions About COVID-19

Q1.  Is your Medical Clinic and Pharmacy open?

Yes, both our medical clinic and pharmacy is open. We are accepting new appointments as well as new registrations via our online booking website here. Our pharmacy is also open and accepting prescriptions and refills.

Click here for our latest hours of operation.

Q2. How should I prepare myself?

For your safety and the well-being of others, it is important to self-assess before interacting with others - especially before your appointment. Three key questions to ask yourself:

  1. Are you experiencing any symptoms (listed below)
  2. Have you recently travelled
  3. Have you been in contact with anyone who has travelled

If YES to any of the above, please contact our office at 1-888-444-8449 to postpone your appointment.

Q3. What is COVID-19 (Coronavirus)?

COVID-19 is a virus that causes respiratory illness ranging from mild cold symptoms to severe pneumonia’s. While similar to seasonal flu, COVID-19 appears to cause severe illness in a higher percentage of cases.

Q4. How does COVID-19 spread?

It spreads through person to person contact by breathing in the droplets in a sneeze or cough or by touching contaminated surfaces then touching your eyes, nose or mouth.

Q5. What are common symptoms of COVID-19?

  • Shortness of Breath
  • Cough
  • Fever
  • Runny Nose
  • Sore Throat

Q6. What should I do if I think I have COVID-19?

If you have COVID-19 symptoms and have travelled or were exposed to someone who has COVID-19, stay home and call Health Link 811 for instructions. Do not go to a health care facility without consulting 811 first. If you need immediate medical attention, call 911 and inform them that you may have COVID-19.

Q7. How can I prevent the spread of COVID-19:

  1. Stay home when sick
  2. Frequent hand-washing
  3. Cover coughs and sneezes
  4. Avoid touching your face, nose and mouth with unwashed hands
  5. Call 811 if you have symptoms
  6. Practice social distancing by staying away from crowded areas

Q8. Where can I get more information?

We Care @ ConnectCare Medical Clinic & Pharmacy

ConnectCare Medical Clinic & Pharmacy is your convenient one stop location for all your medical health needs. Our team of Family Doctors, Pharmacists and Nurses are committed to providing you with the best preventative care and treatment for optimal health and wellbeing.

Full Service Medical Clinic

Receive all your medical care needs and treatment in one convenient location. Learn more

Full Service Pharmacy

Get the convenience you want and the care you deserve with a full service integrated pharmacy. Learn more

Open Late 7 Days a Week

We are open late 7 days a week for peace of mind and convenience. Calendar of Events

ConnectCare Patient Care Services

At ConnectCare Medical Clinic, our number one goal is preventative care to help keep you and your family healthy and safe. To do so, our aim is to provide you with leading Patient Care Services for optimal health and wellness.

Connecting the Dots to Good Health + Care

To achieve our goals of a Patient-Centred Medical Home, ConnectCare’s approach to caring for patients is through our Collaborative Care model. This is where each of our trained and specialized health care professionals work together in a collaborative environment to ensure our patients are cared for by using each member’s skills, knowledge and specialized training. This means that your dedicated family physician and pharmacist is always backed by a team of specialists ready to help you.

Title Address Description
Millwoods Location
1756 34 Ave NW, Edmonton, AB T6T 2B5, Canada

Address: 1756 34th Ave. NW, Edmonton
Get Directions in Google Maps

Medical Clinic: +1-780-462-3008
Pharmacy: +1-780-665-4881

Spruce Grove Location
20 Westwind Dr, Spruce Grove, AB T7X 0V6, Canada

Address: 20 Westwind Drive, Spruce Grove
Get Directions in Google Maps

Medical Clinic: +1-587-461-2050
Pharmacy: +1-587-461-2060

Subscribe to Our Monthly Health Tips

As part of our preventative care for all our patients, we offer monthly health tips curated by our family physicians and pharmacists. As your partner in staying healthy, we are committed to only providing useful information and you can unsubscribe anytime.

To All Our Patients & Visitors

With the growing concerns around COVID-19 (coronavirus), we would like to assure all our patients, visitors and staff that your safety and well-being is our top priority. We are continuing to do everything we can to provide you with a healthy and responsible environment by following the guidance of Alberta Health Services.